AI and Event Accuracy

How Houndy uses AI — and where it doesn't

Houndy uses artificial intelligence in specific, bounded ways to improve event discovery. Most of our platform — standard search, Concierge planning, Plan My Day, event admission, deduplication, and inventory maintenance — is deterministic and does not use AI. This page explains exactly where AI is used, what rules constrain it, and what event accuracy means for users.

Important: Regardless of AI verification, you should always confirm event details — including dates, times, venue addresses, prices and ticket availability — directly with the event organiser or ticket seller before attending or purchasing.

Where AI is used

Ask Houndy — AI-assisted search

When you use the Ask Houndy search assistant, AI interprets your natural language query to extract intent — genre, location, date, mood, price range, named events or artists. This helps find events that match what you're looking for.

AI does not fabricate results. If no matching events exist in our database, search returns nothing rather than inventing events. AI is used to understand your query, not to generate event data.

Event classification and enrichment

AI assists in classifying events into categories (music, theatre, comedy, sport, etc.) and enriching event metadata (tags, semantic keywords) when provider data is incomplete.

AI classification is a hint, not the final truth. Provider metadata and deterministic rules take priority. AI cannot override a trusted official source.

Image relevance checking

AI checks that event images are relevant to the event type and category. A football image should not appear on a tennis event. An unrelated stock image should not represent a specific artist.

If AI cannot find a relevant image, a safe category fallback is used. Misleading images are removed. AI-generated images are clearly labelled as such.

Where AI is NOT used (deterministic functions)

These core platform functions are fully deterministic — they use fixed rules, database queries, and provider APIs. No AI is involved in their decisions.

Standard search

Most searches on Houndy are deterministic — they query our database directly using parsed filters (category, location, date). AI is only used for Ask Houndy natural language queries, not for standard search.

Concierge planning

Concierge plans (travel, dining, parking, accommodation suggestions) are generated using deterministic recommendation logic and provider APIs — not AI. Suggestions are based on proximity, availability, and category matching.

Plan My Day

Plan My Day uses deterministic date intelligence to select viable events based on time of day, event start times, and preparation buffers. No AI is involved in date selection or event viability checks.

Event admission and housekeeping

The daily data housekeeping process that promotes, demotes, and deactivates events is fully deterministic. It uses fixed rules (trusted source, valid link, usable location, future date) — no AI decisions.

Deduplication

Canonical deduplication uses a deterministic fingerprint (normalised title + venue + date + time + city) to identify true duplicates. No AI is involved in dedup decisions.

Coverage measurement and acquisition

Inventory coverage measurement and coverage-driven acquisition are deterministic processes. They count events per city and invoke provider APIs on a schedule — no AI.

What our AI must not do

Invent events that do not exist

Fabricate URLs, ticket links or venue addresses

Override official source data without evidence

Generate event descriptions that misrepresent what the event is

Match irrelevant images to events

Recommend events that have already passed as current

Claim an event is confirmed when the source is uncertain

Bypass the quality gate to publish unverified events

The Quality Guardian

Houndy runs a continuous Quality Guardian process that monitors live events for accuracy problems. It checks:

Date and time changes

Venue address changes

Ticket URL validity

Image relevance

Events that have been cancelled or postponed

Duplicate events from multiple sources

Stale or outdated event descriptions

Broken ticket links

When an issue is detected, the event is automatically corrected where safe to do so, or flagged for human review. Events that cannot be verified are hidden from public discovery until resolved.

Event data sources

Event data on Houndy comes from the following sources, in order of trust priority:

Ticketmaster (primary acquisition source)

Highest

Official venue websites

High

Official organiser websites

High

User-submitted events

Low — requires admin review

Accuracy disclaimer

Despite our verification processes, event details can change rapidly and without notice. Cancellations, postponements, venue changes and ticket price changes can occur after we have published an event.

Houndy is a discovery tool, not a ticket seller. We are not responsible for changes made by event organisers, venues or ticket platforms after an event has been published on Houndy.

Before purchasing tickets or travelling to an event, you should:

  • Confirm the event date and time with the venue or organiser
  • Verify the venue address on the official event page
  • Check ticket availability and current price with the ticket seller
  • Read the ticket seller's cancellation and refund policy

Questions about AI or accuracy

If you spot an inaccurate event, a broken link, or a wrong image, please report it. You can use the "Report" option on any event card, or email us at hello@houndy.app.

Cookies & Personalisation

Houndy uses cookies and similar technologies to improve your experience, personalise recommendations, and understand how the platform is used. Cookie Policy · Privacy Policy

base44
Edit with Base44